Events List

GBTA – NORTH CENTRAL CHAPTER
JANUARY MONTHLY MEETING
Travel Trends and Forecast 2020
January 9, 2020
11:00 AM to 2:00PM

Sheraton Bloomington Hotel
5601 West 78^th Street
Bloomington, MN                           

Venue Website
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Sponsored by:  TBD

Keynote:  Mark Williams, Partner and CFO, Dots & Lines LLC

Topic:  Travel Trends and Forecast 2020

Which upcoming trends are likely to have an impact on corporate travel in 2020 and beyond? Join us for a discussion of how industry, economic, and technology factors will influence the managed travel space. Specifically, some of the major trends we will explore include traveler friction and traveler engagement, consolidations, big data, duty of care, technological innovations and the evolution of IATA's New Distribution Capability (NDC) and the related, but more important, ONE Order.

Mark Williams
Partner and CFO
Dots & Lines LLC

Mark is a partner and the Chief Financial Officer of Dots & Lines LLC, an independent marketing consultancy. Dots & Lines provides services including marketing strategy, public relations, brand management, and event marketing, among others, to clients.  Prior to joining Dots & Lines, Mark was the founding partner of GoldSpring Consulting. 

Mark has held previous positions as a Principal at Advito, the consulting division of BCD Travel, and at IBM in the Business Transformation Outsourcing practice where he was responsible for client-facing activities including the development and implementation of strategic sourcing.

Mark has 30 years of experience in business travel management, beginning in the late 1980s working for WorldTravel Partners (now BCD Travel), followed by 10 years as the Director of Travel for Price Waterhouse and PricewaterhouseCoopers.

Mark is a Certified Public Accountant, has a Bachelor’s degree in Accountancy from Wake Forest University, a Master of Taxation degree from Georgia State University, and is a former president of the Association of Corporate Travel Executives (ACTE).